Privacy Policy

This policy applies to the website operating at the URL: prospection.pl

The operator of the website and the personal data controller is: Prospection Sp. z o.o., Świeradowska 47, 02-662 Warsaw, Poland
Contact email address of the operator: kontakt@prospection.pl

The Operator is the Administrator of your personal data provided voluntarily through the Service.

The Service uses personal data for the following purposes:

• Conducting online chat conversations.
• Handling inquiries through the contact form.
• Fulfilling requested services.
• Presenting offers or information.

The Service collects information about users and their behavior in the following ways:

• Through data voluntarily entered in forms, which are entered into the Operator’s systems.
• Through the use of cookies stored in the users’ devices (so-called “cookies”).

• Login areas and personal data entry points are secured at the transmission layer (SSL certificate). As a result, personal data and login information entered on the website are encrypted on the user’s computer and can only be read on the destination server.
• Personal data stored in the database are encrypted in such a way that only the Operator holding the encryption key can read them. Thus, the data are protected in case the database is stolen from the server.
• User passwords are stored in a hashed form. The hashing function is one-way, which means it is not possible to reverse the operation, ensuring the modern standard for password storage.
• Two-factor authentication is used in the Service, providing an additional layer of protection for logging into the Service.
• The Operator periodically changes its administrative passwords.
• To protect the data, the Operator regularly creates backup copies.
• An essential aspect of data protection is the regular updating of all software used by the Operator to process personal data, which particularly includes regular updates of programming components.

The Service is hosted (technically maintained) on the servers of the operator: hostinghouse.pl

The hosting company maintains logs at the server level for technical reliability. The logs may include:

• Resources identified by a URL identifier (requested resources – pages, files).
• Time of request arrival.
• Time of sending the response.
• The client station’s name – identification through the HTTP protocol.
• Information about errors that occurred during the execution of HTTP transactions.
• URL address of the page previously visited by the user (referrer link) – if the transition to the Service was made through a link.
• Information about the user’s browser.
• Information about the IP address.
• Diagnostic information related to the process of independently ordering services through recorders on the website.
• Information related to the handling of emails sent to and from the Operator.

In certain situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to fulfill a contract with you or to fulfill the Administrator’s obligations. This applies to the following groups of recipients:

• Online chat solution operators.
• Authorized employees and associates who use the data to achieve the purpose of the website.
• Companies providing marketing services to the Administrator.

Your personal data processed by the Administrator will not be stored longer than necessary to perform related activities defined by separate regulations (e.g., accounting regulations). For marketing data, the data will not be processed longer than for 3 years.

You have the right to request from the Administrator:

• Access to your personal data.
• Their correction.
• Deletion.
• Limitation of processing.
• Data portability.

You have the right to object to the processing of personal data based on point 3.2 of this Privacy Policy, including profiling, for the purpose of carrying out legally justified interests pursued by the Administrator. The right to object cannot be exercised if there are valid, legally justified grounds for processing, overriding your interests, rights, and freedoms, in particular, establishing, pursuing, or defending claims.

You have the right to lodge a complaint with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.

Providing personal data is voluntary, but necessary for the operation of the Service.

You may be subject to automated decision-making, including profiling, to provide services under a concluded agreement and for direct marketing purposes by the Administrator.

Personal data are not transferred outside third countries in the meaning of personal data protection regulations. This means that we do not send them outside the European Union.

The Service collects information provided voluntarily by the user, including personal data if given.

The Service may save information about connection parameters (timestamp, IP address).

The Service, in some cases, may save information facilitating linking data in the form to the user’s email address filling out the form. In such cases, the user’s email address appears inside the URL address of the page containing the form.

Data provided in the form are processed for the purpose resulting from the function of a particular form, e.g., for handling a service request or business contact, service registration, etc. The context and description of the form clearly indicate its purpose each time.

Information about user behavior on the website may be subject to logging. These data are used to administer the Service.

The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not provide personal data to the operator of this service but only anonymized information. The service is based on the use of cookies on the user’s end device. Within the scope of user preferences collected by Google’s advertising network, the user can view and edit information derived from cookies using the following tool: Google Ads Preferences.

The Operator uses a solution that monitors user behavior by creating heatmaps and recording behavior on the website. This information is anonymized before being sent to the service operator, so they do not know which individual it pertains to. In particular, passwords and other personal data entered are not recorded.

The Service uses cookies.

Cookies are IT data, specifically text files, stored in the User’s end device and intended for using the websites of the Service. Cookies usually contain the name of the website they come from, the time they are stored on the end device, and a unique number.

The entity placing cookies on the User’s end device and accessing them is the Service Operator.

Cookies are used for the following purposes:

• Maintaining the session of the Service user (after logging in), so the user does not have to re-enter the login and password on each subpage of the Service.
• Fulfilling the purposes specified above in the “Important Marketing Techniques” section.

The Service uses two main types of cookies: “session” cookies and “persistent” cookies. “Session” cookies are temporary files stored on the User’s end device until logging out, leaving the website, or turning off the software (web browser). “Persistent” cookies are stored on the User’s end device for the time specified in the cookie parameters or until they are deleted by the User.

Web browsing software (web browser) usually allows cookies to be stored on the User’s end device by default. Service users can change these settings. The web browser allows for the deletion of cookies. It is also possible to automatically block cookies. Detailed information on this topic is provided in the help or documentation of the web browser.

Restrictions on the use of cookies may affect some functionalities available on the website.

Cookies placed on the User’s end device may also be used by entities cooperating with the Service operator, particularly companies: Google (Google Inc., based in the USA), Facebook (Facebook Inc., based in the USA), Twitter (Twitter Inc., based in the USA).

If the user does not want to receive cookies, they can change the browser settings. We reserve that disabling cookies necessary for authentication processes, security, and user preference maintenance may hinder and, in extreme cases, prevent the use of the website.

To manage cookie settings, select your web browser from the list below and follow the instructions:

• Edge
• Internet Explorer
• Chrome
• Safari
• Firefox
• Opera

Mobile devices:

• Android
• Safari (iOS)
• Windows Phone